SAFETY SECURITY AND PRIVACY
Any questions on our Secure Shopping Guarantee? Check here!
westoutfit.com uses the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure.
Secure Shopping Guarantee has been established for every transaction made with westoutfit.com. If any unauthorized charges were to appear on your credit card as a result of shopping with westoutfit.com, you must notify your credit card provider in accordance with its reporting rules and procedures.
We will cover the liability of purchases made through this web site only if the unauthorized use of your credit card resulted through no fault of your own. If your bank holds you responsible for fraudulent charges, we will cover your liability up to $50.00.
Effective Date: August,01 2017
- What types of information does WestOutfit collect?
- What are “cookies” and how does WestOutfit use them?
- How do you use my information?
- Do you share my personal information?
- Will WestOutfit send me unsolicited electronic or postal mail or text messages?
- What security precautions are in place to protect the loss, misuse, or alteration of my information?
- How are children’s privacy protected?
- Links to Other Websites and Services
- Prize Promotions
- Your California Privacy Rights
- Contact Us: How You Can Review and Change Your Personal and Contact Information and Make Choices About Receiving Marketing Communications.
What types of information does WestOutfit collect?
WestOutfit collects personally identifiable information (“PII”) such as your name, email address, postal address, telephone numbers, birthdate including year, and billing and credit card information when you shop with us online or in stores; register with our Sites; save your information with us online; use a WestOutfit social networking or mobile application; or participate in a sweepstakes contest, promotion or survey (see below for more information on prize promotions). When you submit a question to customer service, we may need your email address or telephone number to respond, and you may also provide us with additional information to help us answer your question. WestOutfit social networking or mobile applications may also provide WestOutfit with information contained within your mobile device or your social network account, such as your profile information, friend or contacts information, pictures, and interests. You may choose not to provide certain information; however, choosing to do so may prevent you from being able to take advantage of many of our Sites’ features, from conducting transactions, or from using the application.
Whenever you browse westoutfit.com or other websites operated by us, WestOutfit automatically receives and records information such as your IP address, browser type, domain name and specific westoutfit.com web pages through which you click. We may maintain a record of your product interests and the purchases you make in our stores or on-line. We may secure information about you from our joint marketing partners and/or from unrelated third parties. We may also collect demographic information, and we may use mailing lists from third parties. We may combine information about you that we have with information we obtain from business partners or other companies.
To provide location-based services on certain of our Sites, in particular our social networking and mobile applications, we may need to capture and record certain location-data regarding your use of the application and your travels in order to provide location-related functionality (“Location-Data”). We may link that Location-Data to other information that you provide to us or that may be accessed in connection with your use of the application. Your use of, and our ability to offer functionality through, the application is then enabled through our use of Location-Data and associated information.
What are “cookies” and how does WestOutfit use them?
WestOutfit uses computer “cookies” (small files placed on your hard drive) to make your shopping experience more efficient, convenient and personalized. Cookies are alphanumeric identifiers that enable our systems to recognize your browser. Through the use of these cookies, WestOutfit may automatically collect non-personal information and data, such as your IP address, Internet service provider, location, language, your computer software types and versions, screen resolution and colors, domain name, how you got to our Site (including key words used in a search engines), whether you are a returning or new visitor, how often you visit the Site, and specific WestOutfit web pages through which you click and how long you spend on each page.
Cookies are not required for you to browse our Sites; however, they are required to add items to your shopping cart and for you to place an order. Cookies do not contain any PII. They are not used to run programs or deliver viruses to your computer. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our Sites’ features, and we recommend that you leave them turned on.
How do you use my information?
Our primary purpose for collecting PII is for WestOutfit to provide you with a safe, efficient and beneficial experience. To serve you better, we may combine information you give us online and in our stores about your activities and product interests.
- To verify your identity and protect each party from errors, misuse of the Sites, fraud, or any criminal activity;
- To respond to your inquiries;
- To verify your eligibility for, and to provide you with, products and services;
- To contact you regarding any problems with your merchandise order or sign-in account;
- To help us serve you better, enhance and personalize your shopping experience, and to provide you with information about other products and services which we believe may be of interest to you;
- To manage and develop our business and operations;
- To generate statistics and aggregate reports for internal use;
- To meet legal and regulatory requirements;
- To detect and troubleshoot problems and resolve disputes; and
Do you share my personal information?
WestOutfit does not share your PII with others except as outlined below.
WestOutfit may also disclose said PII to third-parties to whom you explicitly ask us to send your information, or under limited circumstances specifically described to you when we collect the information, as in the rules of sweepstakes or other promotions.
WestOutfit does not sell or rent your PII to third-parties for their marketing purposes.
Any PII shared via a WestOutfit mobile application or on another website (Facebook, YouTube, Twitter, etc.) may become public information. We cannot control the use of information disclosed in public forums, such as forums, bulletin boards, blogs, chat rooms, and networking functions of mobile applications. You should exercise caution when disclosing information in these public areas, especially your Location-Data, and be careful how you disclose your PII. Content posted in public areas of any WestOutfit social networking or mobile applications, including advice and opinions, represents the views and is the responsibility of those who post the content. WestOutfit does not necessarily endorse, support, verify, or agree with the content posted. If you have any questions or comments about any content on the WestOutfit mobile or social networking applications please contact our Customer Service Center.
Will WestOutfit send me unsolicited electronic or postal mail or text messages?
Unless you sign up to receive emails, text messages, and/or promotional information through the mail, or through our Sites, you will only receive emails, direct mail, or texts from us when you have submitted a specific question or comment to WestOutfit, or to notify you of the progress of any orders you may have placed with us. If at any time you do not want to continue to receive information, emails, texts, or mailings, please contact us using the information provided below or Click Here To Unsubscribe, or in the case of text messages, follow the STOP or unsubscribe instructions found in our messages. Please keep in mind that any opt-out choices you make will not apply in situations where (a) you later make a specific request for information from us; (b) we use your personal information for either operational uses or fulfillment uses (as described above); or (c) we share your personal information under the provisions above relating to compliance with legal requirements and protecting safety and security. What security precautions are in place to protect the loss, misuse, or alteration of my information?
How are children’s privacy protected?
Our Sites are intended for a general audience and are not intended for use by or targeted to children under the age of 13. We do not knowingly collect personally information from children under the age of 13. If the parent or guardian of a child under 13 believes that the child has provided us with PII, the parent or guardian of that child should contact our Customer Service Center at and ask to have this PII deleted from our files.
Links to Other Websites and Services
The Sites may contain links to other sites. You should review those policies before providing any PII, as we do not control the privacy policies or practices of these websites. WestOutfit provides links solely for the convenience and information of our customers.
Promotions (such as contests, sweepstakes, giveaways or other types of promotional opportunities) that may be sponsored by WestOutfit, may be co-sponsored by WestOutfit and another company, or may be sponsored by companies other than WestOutfit. WestOutfit may also sponsor or co-sponsor promotions hosted by third parties, including on linked third party web sites.
When you enter a promotion hosted or sponsored by WestOutfit and/or its partners (the “Sponsor(s)”), you may be asked to provide registration information such as your name, address, email address and other information, some of which may be optional, in order to participate. If you voluntarily submit PII to enter a sweepstakes on the website, the information that you submit may be used for sweepstakes administration and prize fulfillment purposes, and it may also be used for future marketing by the Sponsor(s), such as to notify you of a product or promotion that Sponsor(s) think/s may be of interest.
WestOutfit reserves the right to modify this Policy at any time. We encourage you to periodically check back to this Policy to learn about updates to our data practices.
Your California Privacy Rights
California Civil Code Section 1798.83 permits customers who are California residents to request certain information regarding our disclosure of PII to third parties for their direct marketing purposes. To make such a request, please write to us at the following address: 933 MacArthur Boulevard, Mahwah, NJ 07430 or WestOutfit@mailmw.custhelp.com.
Contact Us: How You Can Review and Change Your Personal and Contact Information and Make Choices About Receiving Marketing Communications
To access or update PII about you that is held by us, to exercise choice with respect to our use of information about you, correct errors or amend or delete your PII or marketing choices, or if you have any questions, complaints or suggestions with respect to such Policy, please refer to the contact information provided below:
By Mail :-
xyz street, ma
You can correct factual errors in your PII by sending us a request that accurately describes the error. To protect your privacy and security, we may ask you to verify your identity and/or provide other details to help us respond to your request before granting access or making corrections.
If you receive promotional emails, marketing communications, text messages or other communications from us and you wish to stop receiving the promotional materials, please let us know by contacting us at any of the addresses or phone numbers listed above; you may also opt out by visiting us on the Internet at https://WestOutfit.custhelp.com/app/ask, or at the bottom of each email that you receive from WestOutfit, you will find information about removing your name from our list. Text message solicitations from WestOutfit also contain a STOP or unsubscribe feature that you can use to prevent any further text message marketing messages from us.
It may take up to 10 business days to process your e-mail request, up to 6 weeks to process your postal mail request, and up to 2 business days to process your text message STOP requests, during which you may continue to receive communications from WestOutfit.
©2017 WestOutfit (TRN GROUP USA INC) . All Rights Reserved.
Last updated: August 01, 2017
WestOutfit may at any time, and without additional notice, revise the Terms or any policy or guideline of the Sites by updating the applicable posting at its sole discretion, so you should periodically examine the current Terms and other postings to which you are bound. Certain provisions of the Terms may be superseded by expressly designated legal notices or terms located on particular pages at the Sites. Any changes or modifications will be effective immediately upon posting the revisions to the Sites, and you waive any right you may have to receive specific notice of such changes or modifications. Your continued use of the Sites will be deemed acceptance of such changes or modifications. If you do not agree to the amended Terms, you must stop using the Sites. To view the Terms at any time go to https://www.westoutfit.com.
While we make reasonable efforts to provide accurate and timely information about WestOutfit on the Sites, you should not assume that the information is always up-to-date or that the Sites contain all the relevant information available about WestOutfit.
USE OF SITES AND SITE MATERIAL
Except as expressly stated therein, the Sites are provided for your personal, non-commercial use. You may copy material on the Sites in limited quantities for your personal, non-commercial use provided that our copyright notice is affixed to the copied material. WestOutfit reserves the right to restrict your use of the Sites at any time.
Eligibility, Registration and Your Account.
In order to access certain services or areas of the Sites, you may be required to register with WestOutfit. With respect to any such registration, you agree to: (a) create only one account; (b) provide accurate, truthful, current and complete information when creating your account; (c) maintain and promptly update your account information; (d) maintain the security of your account by not sharing your password with others and restricting access to your account and your computer; (e) promptly notify WestOutfit if you discover or otherwise suspect any security breaches relating to the Sites; and (f) take responsibility for all activities that occur under your account and accept all risks of unauthorized access. We may refuse to grant to you, and you may not use, a user name (or email address): that is already being used by someone else; that may be construed as impersonating another person; that belongs to another person; that personally identifies you; that violates the intellectual property or other rights of any person; that is offensive; or that we reject for any other reason in our sole discretion.
Your user name and password are for your personal use only. If you use the Sites, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. WestOutfit reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
The Sites are not targeted towards, or intended for use by, anyone under the age of 13. If you are between the ages of 13 and 18, you may only use the Sites under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
By installing, accessing, or using the Sites, you represent that you are at least eighteen (18) years of age or the age of majority in your state of residence, or thirteen (13) years of age and under the supervision of a parent or legal guardian who agrees to be bound by these Terms, and that you will, at all times, provide true, accurate, current, and complete information when submitting information or materials on the Sites, including, without limitation, when you provide information via a registration form. If you provide any false, inaccurate, untrue, or incomplete information, WestOutfit reserves the right to terminate your access and use of the Sites. In addition, you agree to abide by all applicable local, state, national, and international laws and regulations with respect to your use of the Sites and agree not to interfere with the use and enjoyment of the Sites by other Users and WestOutfit’s operation or management of the Sites.
WestOutfit reserves the right, without notice and in its sole discretion, to terminate your account or your use of the Sites, and to block or prevent future access to and use of the Sites if you violate any of these Terms. Upon any such termination, your right to use the Sites will immediately cease. You agree that any termination of your access to or use of the Sites may be effected without prior notice, and that we may immediately deactivate or delete your password and user name, and all related information and files associated with it, and/or bar any further access to such information or files. You agree that we shall not be liable to you or any third party for any termination of your access to the Sites or to any such information or files, and we shall not be required to make such information or files available to you after any such termination. Upon termination, all provisions of these Terms that are by their nature intended to survive termination, all representations and warranties, limitation of liabilities, and all indemnities shall survive such termination.
THIRD PARTY LINKS
The Sites may contain links and interactive functionality interacting with the websites of third parties, including social sites. WestOutfit is not responsible for and has no liability for the functionality, actions, inactions, privacy settings, privacy policies, terms and conditions and content of any such website. Before enabling any sharing functions of the Sites to communicate with any such website, WestOutfit strongly recommends that you review and understand the terms and conditions, privacy policies, settings and information sharing functions of each such third party website. The links and interactive functionality for third party sites on the Site in no way constitute an endorsement by WestOutfit of these third party websites. Other sites may link to the Sites with or without our authorization, and we may block any links to or from the Sites. YOUR USE OF THIRD PARTY WEB SITES AND RESOURCES IS AT YOUR OWN RISK.
You are granted a limited, non-exclusive right to create text hyperlinks to the Sites for noncommercial purposes, provided such links do not portray WestOutfit in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking site does not contain any obscene, pornographic, sexually explicit or illegal material or any material that is offensive, harassing or otherwise objectionable. This limited right may be revoked at any time. In addition, you may not use WestOutfit’ logo or other proprietary graphics to link to our Sites without our express written permission. Further, you may not use, frame or utilize framing techniques to enclose any WestOutfit trademark, logo or other proprietary information, including the images found at the Sites, the content of any text or the layout/design of any page or form contained on a page on the Sites without our express written consent. Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any patent, trademark, copyright or proprietary right of WestOutfit or any third party.
You agree that the laws of the State of New Jersey govern any use of the Sites, without regard to rules relating to conflict of laws that would apply the substantive laws of another jurisdiction, including with regard to any dispute arising out of your use of the Sites or material from the Sites. Any controversy or claim arising out of or relating to this Agreement or breach hereof, or otherwise relating to the Sites (with the exception of injunctive relief sought by westoutfit for any violation of westoutfit’s proprietary rights) the courts of the New Jersey, as well as appropriate federal courts located in the State of New Jersey, shall have exclusive jurisdiction over all claims. Each party hereby waives its right to jury trial for any disputes between the parties.
We may make available products and services for purchase through the Sites, and we may use third-party suppliers and service providers to enable e-commerce functionality on the Sites. All products displayed on the Sites will be delivered only within the United States. All prices for products or offers that are displayed on the Sites are quoted in U.S. Dollars and are valid and effective only in participating stores in the United States. WestOutfit reserves the right without prior notice, to discontinue or change specifications on products and services offered on the Sites without incurring any obligations. Please refer to our Payment, Shipping and Returns policies.
If you wish to purchase any product or service made available through the Sites (each such purchase, a “Transaction”), you may be asked to supply certain information relevant to your Transaction, including without limitation your credit card number, the expiration date of your credit card, your billing address, and your shipping information. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S) UTILIZED IN CONNECTION WITH ANY TRANSACTION. By submitting such information, you grant to WestOutfit the right to provide such information to third parties for purposes of facilitating the completion of Transactions initiated by you or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any Transaction.
Descriptions and images of, and references to, third-party products or services available in connection with the Sites do not imply WestOutfit’s endorsement of such third-party products or services. All descriptions, images, references, features, content, specifications, products and prices of products and services described or depicted on the Sites are subject to change at any time without notice. Certain descriptions may be approximate and are provided for convenience purposes only. The inclusion of any products or services on the Sites at a particular time does not imply or warrant that these products or services will be available at any time. By placing an order, you represent that the products ordered will be used only in a lawful manner.
WestOutfit reserves the right, with or without prior notice: to limit the available quantity of or discontinue any product or service; to impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; to bar any user from making any or all Transaction(s); and/or to refuse to provide any user with any product or service. You agree to pay all charges that may be incurred by you or on your behalf through the Sites, at the price(s) in effect when such charges are incurred, including without limitation all shipping and handling charges. In addition, you remain responsible for any taxes that may be applicable to your Transactions.
Limitations on Quantity.
WestOutfit does not offer additional discounts on large orders of a single item or on large orders of many individual items. In addition, we reserve the right to limit quantities on orders placed by the same account, the same credit card, or orders that use the same billing and/or shipping address. We will notify you if such limits are applied.
Availability, Errors and Inaccuracies. Not all stores carry the complete range of WestOutfit products. Also, some of our products are available for a seasonal or limited time only. To avoid disappointment, shop early (and often!!).
WestOutfit’s acknowledgement of an order means that your order request has been received; it does not mean that your order has been accepted or shipped, or that the price or availability of an item has been confirmed. WestOutfit makes a conscientious effort to describe and display its products and services accurately on the Sites. Despite these efforts, a small number of the items on the Sites may be mispriced, described inaccurately or unavailable, and we may experience lags in uploading updates throughout the Sites and in our advertising on other sites. As a result, we cannot and do not guarantee the accuracy or completeness of the information, including prices, product images, specifications, availability and services. WestOutfit reserves the right to change or update information and to correct errors, inaccuracies or omissions at any time without prior notice. We apologize for any inconvenience.
As part of our shipping procedures, we verify the availability and the price before an item is shipped out. If an item’s correct price is lower than our stated price, we will charge the lower amount and ship you the item. If an item’s correct price is higher than our stated price, if the item is no longer available, or we determine that there were inaccuracies in our product information, we will cancel your order and notify you of such cancellation via email. If you are not fully satisfied with your purchase you may return it in the item’s original packaging within ninety (30) days of the date shipped. Additional restrictions apply. Please see our Return and Shipping Policies, for more details. The Return and Shipping Policies are incorporated into these Terms in their entirety.
Risk of Loss.
The risk of loss and title to products purchased on the Sites pass to the purchaser upon delivery to the carrier.
You agree to defend, indemnify and hold harmless WestOutfit, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to (a) your use of the Sites; (b) any User Content or ideas you provide; (c) your violation of these Terms; (d) your violation of any rights of another; or (e) your conduct in connection with the Sites.
SEVERED PROVISIONS AND ENTIRE AGREEMENT
If any provision of this Agreement is unenforceable, that provision shall be deemed severed from this Agreement and shall not affect the validity and enforceability of the remaining provisions. No waiver of these terms and conditions shall be valid unless the same shall be in writing and signed by the party giving such waiver. No waiver granted shall be deemed to extend to any prior or subsequent occurrence or affect in any way any rights arising by virtue of any prior or subsequent occurrence.
This is the entire agreement between the users of the Sites and WestOutfit relating to the subject matter. WestOutfit reserves the right to modify the Agreement at any time upon posting. By continuing to use the Sites after any changes are posted, you are signifying your acceptance of the revised terms and conditions, regardless of whether you have reviewed them. Please visit this page regularly to review the then-current Agreement to which you are bound.
WestOutfit and all other trademarks and services marks are the sole property of The Dress Barn, Inc. No license to use any of these marks is given or implied. These marks may not be copied, downloaded, reproduced, used, modified, or distributed in any way (except as an integral part of an authorized copy of material appearing in these Web pages) without prior written permission of The Dress Barn, Inc. You may not use any trademark, service mark, domain name, logo, company name, trade name or indicia of origin of WestOutfit or any third party without permission from its owner. You may contact WestOutfit by sending an e-mail to Ip@WestOutfit.Com, or writing to WestOutfit at Legal Department, 8323 Walton Parkway, New Albany, OH 43054, to request written permission to use trademarks, indicia of origin and materials on the Sites for purposes other than stated in these Terms.
All rights not expressly granted are reserved.
Please feel free to contact us with any comments, questions or suggestions you might have regarding the information described in the Sites.
You may contact us at:
48 Briarwood Ln – ste 8
Marlborough, MA 01752
Attn: Customer Service
©2014 WestOutfit (TRN GROUP USA INC) All Rights Reserved.
WestOutfit Mobile Fashion Club (Help / Terms & Conditions)
The WestOutfit Mobile Fashion Club will provide text announcements related to sales, store activities, online and offline promotions, trends and fashion to users who have opted in from the web and from their mobile device. You must be the mobile account holder and at least 18 years of age or have a parent or guardians permission in order to participate.
You will receive up to eight (8) messages per month. Messages may be sent via automatic telephone dialing system. Sign-up is not required, and your consent to participate is not a condition of any purchase. There is no additional charge from WestOutfit related to this service. Message and data rates from your carrier may apply.
To stop receiving our texts at any time, reply STOP to 21226 to cancel WestOutfit Mobile Fashion Club alerts. Text HELP to 21226 to receive help information, or just reply HELP to any message.
If your mobile operator is not participating, you will not receive a reply to your messages. Some operators may not support some services. Pre-paid users may not be able to participate – check with your mobile operator. Participating carriers as of October 9, 2013 are: Alltel, AT&T, Bell Mobility Wireless, Boost Mobile, Dobson Cellular Systems (Cellular One), Leap Wireless (Cricket), Nextel, Sprint, T-Mobile, U.S. Cellular, Verizon Wireless and Virgin Mobile.
Any messages you send to WestOutfit in text messages become our property. No remuneration is implied or offered. For Support, email firstname.lastname@example.org or call 1-800-WestOutfit (1-800-373-7722).